Shipping policy

Thank you for shopping at Prim Autoparts. We are committed to delivering your order accurately and on time.

Processing Time

All orders are processed within 1 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times

We offer the following shipping options within the United States:

Standard Shipping (USPS, UPS, or FedEx): -7 business days Expedited Shipping (UPS or FedEx): 2-3 business days We offer free shipping on all orders within the United States

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order on the carrier's website.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within days of the expected delivery date at support@primautoparts.com. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

Shipping Restrictions

We currently ship within the United States only. We do not ship to P.O. boxes.

If you have any questions about your shipment, please reach out to us at support@primautoparts.com or visit our Contact Us page.